Current Openings
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workPayroll Manager / Lead
About the Role:
Fnp.com is seeking an experienced, action-driven Payroll Manager/Lead to oversee the entire overseas payroll operations for our employees in the Middle East and Singapore. The ideal candidate will ensure accurate, timely payroll processing, compliance with regional laws, and actively contribute to HRIS implementation and automation. This role requires a proactive leader with excellent communication skills, strong presentation capabilities, and the ability to develop strategic roadmaps to drive payroll and HR transformation across multiple locations and stakeholders.
Key Responsibilities:
- Payroll Management: Manage end-to-end payroll processing for all overseas employees in Middle East and Singapore. Ensure full compliance with local labor laws, tax regulations, social security, and statutory requirements. Coordinate with regional offices, external payroll vendors, clients, and statutory authorities to ensure smooth payroll execution. Oversee payroll reconciliations, audits, and promptly resolve discrepancies. Maintain payroll documentation and prepare detailed reports for management.
- Stakeholder & Vendor Management: Act as the primary liaison with multiple locations, clients, and vendors related to payroll. Build and maintain strong collaborative relationships across functions and with external partners. Manage escalations and proactively resolve operational challenges.
- HRIS Implementation & Automation: Lead and contribute to the configuration, rollout, and optimization of HRIS systems for payroll automation. Provide training and support on system adoption and best practices.
- Strategic Planning & Communication: Develop comprehensive payroll roadmaps aligned with business goals and HR transformation strategies. Create clear, engaging presentations (PPTs) to communicate payroll initiatives, project status, and process improvements to senior leadership and stakeholders. Exhibit strong verbal and written communication skills to effectively influence and collaborate.
- Process Improvement & Action Orientation: Identify gaps and opportunities in payroll processes; drive continuous improvement initiatives. Stay abreast of global payroll trends and compliance changes, implementing updates promptly.
Qualifications:
- Bachelor’s degree in Finance, Accounting, Human Resources, or related field.
- Minimum 5 years of payroll management experience with overseas payroll exposure (Middle East and Singapore preferred).
- Proven action-oriented leader with experience managing multi-location payroll and diverse stakeholders.
- Strong knowledge of regional payroll laws, tax regulations, and statutory compliance.
- Experience in HRIS implementation and payroll automation (e.g., Workday, SAP SuccessFactors, Oracle HCM).
- Excellent communication and interpersonal skills.
- Strong PowerPoint and presentation skills; ability to develop clear, impactful roadmaps and reports.
- Proficiency with payroll software and MS Excel; data analysis skills are a plus.
- High level of discretion and integrity when handling confidential information.
- Strong organizational skills and attention to detail.
If your skills match, please share your resume to careers@fnp.com
Apply Now -
workTeam Leader
Company Overview:
Ferns & Petals (FNP) is the leader and pioneer of the concept of gifting in India. Started in 1994 as a Flower Shop in Delhi, we now have over 350 outlets all over India, delivering happiness across 500+ cities. We also have an international presence in UAE, Singapore, Qatar, and Kuwait, with further plans for quick expansion.
Job Overview:
We are seeking an experienced Team Lead to oversee a team of customer service representatives, ensuring efficient operations and excellent customer experiences. This role involves monitoring performance, handling escalations, coaching team members, and optimizing processes to meet service targets. The Team Lead collaborates with other departments, ensures policy compliance, and drives continuous improvement.
Job Details:
- Managing Team Activities: Oversee the day-to-day activities of the team to ensure smooth operations.
- Motivating the Team: Inspire and motivate the team to achieve organizational goals.
- Developing Timelines: Create and implement timelines to achieve targets effectively.
- Delegating Tasks: Assign tasks to team members based on their strengths and expertise.
- Training and Development: Conduct training sessions to maximize team members' potential and improve their confidence, product knowledge, and communication skills.
- Performance Reviews: Conduct quarterly performance reviews to assess team members' progress and provide feedback.
- Contributing to Growth: Play a key role in the company's growth by leading a successful team.
- Creating a Positive Environment: Foster a pleasant working environment that inspires the team and enhances productivity.
Desired Skills:
- Minimum of 1.5 years of experience as a Team Leader (on paper).
- Proficiency in handling reports such as Shrinkage, Attrition, Quality, SLA, NPS, AHT, and CSAT.
- Excellent communication skills.
- Experience in team handling, preferably from a BPO background.
- Strong people management skills.
- Experience managing a team of 15 to 20 FTEs.
If interested, please share your resume to careers@fnp.com
Apply Now -
workAssociate Product Manager/Product Manager
Company Overview:
Ferns & Petals (FNP) is the leader and pioneer of the concept of gifting in India. Started in 1994 as a Flower Shop in Delhi, we now have over 350 outlets all over India, delivering happiness across 500+ cities. We also have an international presence in UAE, Singapore, Qatar, and Kuwait, with further plans for quick expansion.
Job Overview:
As an Associate Product Manager/Product Manager, you will be part of the Ecommerce division of FNP India, FNP UAE, and FNP Singapore. The ideal candidate will enhance the customer journey after the purchase, focusing on loyalty and customer engagement.
Job Details:
- Strategy and Execution: Drive the strategy and execution of post-purchase and order fulfillment initiatives to enhance customer satisfaction and retention.
- Innovative Solutions: Develop and implement innovative solutions for the order fulfillment journey, ensuring seamless and efficient processes.
- Project Leadership: Lead projects aimed at improving customer engagement and loyalty, leveraging data-driven insights to enhance the overall customer experience.
- Cross-functional Collaboration: Collaborate with technology, operations, and marketing teams to ensure alignment and successful delivery of product goals.
- Feature Prioritization: Identify and prioritize product features and enhancements based on customer feedback, business goals, and market trends.
- KPI Monitoring: Monitor and analyze key performance indicators (KPIs) to measure the success of post-purchase initiatives and identify areas for improvement.
- Industry Trends: Stay updated on industry trends and best practices related to order fulfillment and customer engagement, bringing fresh ideas and insights to the team.
Desired qualifications include a Bachelor's degree/PGDBM in a relevant field; advanced degrees or certifications in product management are a plus. Proven experience in managing post-purchase and order fulfillment stages within companies that have in-house technology or captive centers is required.
If your skills match, please share your resume to careers@fnp.com
Apply Now -
workSenior Manager Corporate Sales
Company Overview:
Ferns N Petals (FNP) is a leader in the corporate gifting sector, providing innovative gifting solutions to corporate clients. With a commitment to quality and customer satisfaction, we aim to enhance the gifting experience for businesses across India and beyond.
Job Overview:
As the Senior Manager: Corporate Sales in the Corporate Gifting department, you will be responsible for developing and executing strategic sales initiatives to maximize revenue growth and market share. You will lead a team of sales professionals and collaborate with internal departments to ensure successful delivery of gifting solutions.
Key Responsibilities:
- Strategic Planning: Develop and implement comprehensive sales strategies to penetrate the corporate gifting market. Identify new business opportunities, market trends, and competitor activities to maintain a competitive edge.
- Sales and Business Development: Target potential corporate clients with compelling sales presentations and proposals. Negotiate terms and close deals, adhering to company pricing guidelines.
- Client Relationship Management: Build and maintain strong relationships with key corporate clients, understanding their gifting needs and providing tailored solutions.
- Performance Monitoring and Reporting: Monitor sales performance against targets and prepare regular reports detailing sales achievements and market insights for management review.
- Collaboration and Coordination: Work closely with internal departments to ensure smooth order processing and delivery. Collaborate with the marketing team to develop promotional campaigns and sales collateral.
Qualifications include a Bachelor's degree in Business, Marketing, or a related field; an MBA is preferred. Candidates should have 6-10 years of proven experience in corporate sales, particularly in corporate gifting or related fields.
If your skills match, please share your resume to careers@fnp.com
Apply Now -
workKey Account Manager : Corporate Sales
Company Overview:
FNP (Ferns N Petals) is India's largest gifting brand, known for its wide range of products, including flowers,plants, cakes, and personalized gifts. We cater to both B2B and B2C clients, delivering exceptional gifting experiences.
Job Overview:
Job Overview: As a Key Account Manager - Sales and Business Development, you will be responsible for managing key corporate clients while also exploring and securing new business opportunities in the Bangalore region.
Your primary objective will be to drive revenue growth, establish strong client relationships, and contribute to the expansion of Ferns N Petals' market presence
Job Details:
- New Business Acquisition: Identify and target potential clients in the corporate sector, pitch FNP's products and services, and convert leads into valuable accounts to achieve sales targets.
- Sales and Revenue Generation: Develop and implement sales strategies to achieve revenue goals, upselling and cross-selling where relevant to maximize business opportunities.
- Market Research and Analysis: Stay abreast of industry trends, competitor activities, and market dynamics to identify new business prospects and provide strategic insights to the management.
- Proposal Development: Make compelling and customized proposals for clients, showcasing FNP's range of products and services that align with their business requirements.
- Sales Reporting and Forecasting: Maintain accurate sales records, prepare regular reports, and forecast sales figures to aid in effective decision-making and planning.
- Customer Relationship Management: Address client inquiries promptly, resolve any issues, and provide exceptional customer service to maintain high levels of client satisfaction.
- Team Collaboration: Work closely with cross-functional teams such as Marketing, Operations, and Product Development to deliver comprehensive solutions and ensure a seamless customer experience.
Please send us your CV at careers@fnp.com
Apply Now -
work Senior Photographer
Company Overview:
FNP is a leading Ecommerce company specializing in Gifting. As we gear up for the festive season, we are looking for a talented Senior Photographer to capture the essence of Occassions through vibrant and culturally resonant imagery.
Role Overview:
We are seeking a skilled and creative Contractual Photographer to conduct a themed photoshoot for Occasions. The ideal candidate will have experience in festive or cultural photography, a strong portfolio, and the ability to work independently to produce high-quality visuals that celebrate the spirit of Occasion.
Responsibilities
- Photoshoot Planning: Collaborate with the creative team to conceptualize and plan the themed photoshoot.
- Photography: Capture high-quality images that reflect the festive spirit of Occassions, focusing on details such as designs, sibling bonds, and traditional elements.
- Editing: Edit and retouch photos to enhance their visual appeal and ensure they meet the company’s standards using software such as Adobe Photoshop, Lightroom, etc.
- Styling and Props: Work with stylists and select appropriate props and backgrounds that complement the theme.
- Scheduling: Coordinate the shoot schedule to ensure all shots are completed on time.
- Creative Input: Provide creative input and suggestions during the shoot to enhance the visual storytelling.
Qualifications:
- Proven experience as a professional photographer with a portfolio showcasing festive or cultural photography.
- Proficiency in photo editing software (Adobe Photoshop, Lightroom, etc.).
- Strong understanding of lighting, composition, and color theory.
- Ability to work independently and manage the entire shoot from planning to final edits.
- Excellent organizational and time management skills.
- Strong communication and interpersonal skills.
- Flexibility to work within the tight deadlines typically associated with seasonal campaigns.
Preferred Qualifications:
- Experience with product and lifestyle photography.
- Familiarity with Indian festivals and cultural nuances.
- Ability to direct models and manage on-site shoot logistics.
Please send us your CV at careers@fnp.com
Apply Now